Role of Probationary Officer (PO) in Banks
A Bank Probationary Officer (PO) is the starting level managerial position in any bank. In any bank, all the officers at the level of General Manager, Chairman and Managing Director, etc are the ones who have started their careers at the level of this position only. The promotions for the officers are given based on their performance. To rise to the upper level positions, exhibiting the suitable talent is crucial. The senior level positions consists the duties like planning, marketing, budgeting, processing of loan, investment management decisions etc.
The General Banking, administration work and other duties those are required from time to time are performed by the officer. A Bank PO would be expected to perform all sorts of banking duties until the end of the probationary period, like accounting, finance, marketing, billing as well as investment related work. He or she has to handle the daily customer transactions like cheque passing, cash management, draft issuance etc.
PO will be answerable to his immediate senior officer who will then monitor as well as judge the performance of the PO for a particular time duration.
The bank PO works in other horizons such as loan department, mortgage and finance divisions of the bank. The officer handles customer complaints and address their queries and doubts. Good communication skills, interpersonal skills and tactful handling of customers are the key requirements for a PO.
He will be then promoted to the position of Assistant Manager after his confirmation in the position. He is ready to work anywhere in the country as per the service rules of all the public sector bank. The probationary period of the PO basically involves working in each department for a time period of 3 − 4 months each. This puts him in command over all the aspects of the bank he or she is going to work for the next 30 to 35 years.