Delhi’s Indira Gandhi International Airport adjudged best in the world (Download PDF)

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Delhi’s Indira Gandhi International Airport (IGIA) has been adjudged the world’s best airport in 25 - 40 million passengers per annum category of handling for the year 2014. Airports Council International (ACI) presented the Airport Service Quality (ASQ) award to IGIA at a ceremony of the ACI Asia –Pacific and world general assembly.

  • Indira Gandhi International Airport (IGIA) had scored 4.90 on a scale of 5 points to bag the award and it measured by 300 members of the ACI ASQ benchmarking programme.
  • IGIA has also bettered its ranking from second position for three consecutive years 2011,2012 and 2013 to emerge on top in 2014.
  • Indira Gandhi International Airport (IGIA) was established in 1991. Airport Service Quality (ASQ) is the key to understanding how to increase passenger satisfaction and improve business performance.
  • At present, IGIA hosts 6 domestic carriers, 56 international carriers and also has the capacity to handle the gigantic aircrafts like Airbus A380. The mandate for DIAL was to finance, design, build, operate and maintain IGIA for 30 years, along with an option to extend it for another 30 years.
  • IGIA is run by Delhi International Airport Limited (DIAL), a joint venture between the Airports Authority of India (AAI) and GMR Group-led consortium which include Fraport and Malaysia Airports Holdings Berhad.

- Published/Last Modified on: May 5, 2015

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