Ministry of External Affairs Launches Twitter Seva (Download PDF)


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The Union Ministry of External Affairs (MEA) has launched Twitter Seva. It is to directly engage with citizens in country and abroad, tourists and business travelers for speedy resolution of their visa and passport queries. Twitter Seva will enable the MEA, through its Twitter handle. It is to strengthen its primary relationship with Indian citizens by providing fast, efficient and real-time public services.

Image of Twitter Seva

Image of Twitter Seva

Image of Twitter Seva

Twitter Seva

  • The Twitter Seva service will be supported by 198 Twitter accounts of Missions and High Commissions across the world and 29 Regional Passport Offices (RPOs) in India.
  • Both Indians and non-Indians register their relevant query simply with their tweet with MEA Twitter account.
  • The request will activate the concerned office nationally or across the world and address a various range of issues under the MEA.
  • The global roll-out of Twitter Seva will enable timely, transparent and large scale response to citizen Tweets in real-time.
  • It will enhance scalability and expedite the process dealing with requests by Indian and global citizens.

About Ministry of External Affairs (MEA)

  • Formed: 2 September 1946
  • Jurisdiction: Republic of India
  • Headquarters: Cabinet Secretariat Raisina Hill, New Delhi
  • Ministers responsible: Sushma Swaraj, Union Cabinet Minister for External Affairs

About Sushma Swaraj

  • Sushma Swaraj is an Indian politician, former Supreme Court lawyer and the current Minister of External Affairs of India.
  • Born: February 14, 1952 (age 64), Ambala Cantonment.
  • Party: Bharatiya Janata Party
  • Education: Panjab University, Chandigarh, Sanatan Dharma College
  • She is the second woman to be India’s Minister of External Affairs, after Indira Gandhi.
  • She also served as 5th Chief Minister of Delhi for a brief term in 1998.
Image of MEA Sushma Swaraj

Image of MEA Sushma Swaraj

Image of MEA Sushma Swaraj

- Published/Last Modified on: December 25, 2016

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