VNL and BSNL MoU to Launch Relief 123 Service for Disaster Management (Download PDF)


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Indian telecom equipment provider Vihaan Networks Limited (VNL) signed Memorandum of Understanding (MoU) with Bharat Sanchar Nigam Limited (BSNL) launching Relief 123 service for disaster management.

Image of Death Due to Disasters India

Image of Death Due to Disasters India

Image of Death Due to Disasters India

  • 123 service will act as integrated disaster response solution for first responders and public safety agencies.

  • Designed and manufactured by VNL with BSNL will providing connectivity services.

  • Service based on “ResQMobil” which is integrated portable communication solution packing hardware into a portable transportable trailer with wheels.

  • Comprehensive communication solution increases coordination between BSNL and disaster management agencies- National Disaster Management Authority (NDMA) and National Disaster Relief Force (NDRF).

  • Service restores connectivity at disaster sites helping locate affected people and integrating information across platforms for quick relief.

Disaster Management and Connectivity in India

  • India is prone to natural disasters especially in areas, which already suffer from poor connectivity and difficulty terrain.

  • Loss of connectivity in such areas means recovery can take days, weeks, or months.

  • The availability and quick deployment of such comprehensive communications solution help disaster management agencies allow faster and more reliable search and rescue operations.

  • Communication model will also be scaled for SAARC countries, wherein BSNL has roaming agreements with local mobile service operators.

Pralay Sahayam: Multi-Agency Disaster Relief Exercise in Hyderabad

Multi-Agency humanitarian assistance and disaster relief exercise Pralay Sahayam held in Hyderabad created public awareness about anthropogenic and natural climate change and urban disasters including flooding.

  • Exercise was based on urban flooding in twin cities of Hyderabad and Secunderabad to synergize agencies

  • State Government agencies, police, state fire & emergency services, NDRF, CISF and armed forces participated.

  • Practiced relief activities such as evacuation of rescued people, provisioning of medical care and distribution of essential supplies.

  • Also employed early warning systems of agencies like Indian Meteorological Department (IMD), National Remote Sensing Centre (NRSC) and Indian National Centre for Ocean Information Services (INCOIS).

- Published/Last Modified on: November 16, 2017

Disaster Management

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