Yojana July 2019 - Citizen Centric E-Services (Part 4) (Download PDF)


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ICT Enabled Farm Centric Agricultural Services: Agricultural Commodity Value System (AVS) of a farmer & India has been blessed w/about 400 Agricultural Commodity Value Systems. Indian agricultural system is confronted, inadequate factors of production, weather uncertainties, multiplicity of schemes & multiplicity of institutions, at farm level, & hence there is no size neutral solution possible.

  • Digital Network for Farmers (DNF) - AGRISNET, AGMAKNET, FISHNET, APHNET, FETNET etc. , visualized by ISDA-95 Conference held at Vigyan Bhawan (New Delhi), was viewed as a strength, wealth & prosperity for farming households in India, of which Marginal Scale Farmers are about 67%, Medium Scale Farmers are about 4.3%, & Large Scale Farmers are about 0.7%.

Bridging Gaps in Human Resources Development

  • According to IAMR (2013), Report, total agricultural workers are expected to decline to 190 million by 2022, w/an expected decline of 33%. In India, 90 % of current jobs in agriculture are “skill based” where only about 6 % of work force has received vocational training. There is thus a pronounced “skill gap” both in terms of quality & quantity.
  • ATMA & KVK are two eyes of present extension system which further require a “third eye” for problem resolution, may be ICT enabled Agricultural Polytechnics for bridging of human resources for farm level functionaries.
  • Informatics Programme Courses are advocated at M. Tech, B. Tech & P. G. Diploma level, to prepare about 100,000 Rural Youths, for undertaking S&T based agricultural development & to rejuvenate.
  • University Grants Commission (UGC) & All India Council of Technical Education (AICTE) - have, of late realized higher potential of agricultural Informatics, in Rural India, E-Governance & Agricultural Informatics is Pathway for Development 2.0 in food & agriculture in India.
  • National Centre for IT in Agriculture (NCITA), State Centres for IT in Agriculture (SCITAs), District Centres of IT in Agriculture (DCITAs) & Block Centres for IT in Agriculture (BCITA) to convert “agricultural information” into a “commodity” for use.
  • Achieving Farm Extension 4.0 leads to development of SMART Farmer, Smart Farming & SMART village in an agricultural eco system.
  • As of now, Direct Benefit Transfer (DBT) related to farming system is facilitated by more than 20 Central Govt. Departments & about 100 State Govt. Departments.
  • ‘economic unit’ household (farmer) as “social unit”, & land as ‘environmental unit”, these three units will be “core kernel” of multi –threaded agricultural system, for achieving agricultural reforms thru digitalization & geo-spatial technologies.
  • Ministry of Finance has made mandatory use of Public Finance Management System (PFMS) for all Central Sector Schemes, so as to ensure that benefits of various Govt. Schemes reach to last mile & to know actual status of utilization of funds by multiple implementing agencies of Central & State Govt.
  • Empowering Marginalized Through Digital Platforms
  • India initiated aggressive digital campaigns providing best public services on non-discriminatory basis as very nature of digital technology.
  • It becomes duty of Govt. in a welfare State to come out w/various welfare schemes which satisfy immediate needs of deprived class & provide adequate opportunities to enable & empower them.
  • Digital technologies are vital for inclusive growth of a country like India. India has world’s million 10 - 24 year olds, United Nations Population Fund’s (UNFPA) State of Indian youth w/huge aspirations & Govt. impetus on digital technologies have taken country many notches higher in last two decades.
  • Aadhaar has devised a methodology where identity of a beneficiary can be ascertained in a flawless manner w/o giving any leeway to any individual to resort to dubious practices of duplicate/fake identities.
  • Towards this UIDAI was established in 2009 & pilots for transfer of direct benefits were done subsequently.
  • By adopting a citizen centric approach in delivering services w/latest technology, approach of governance has changed remarkably.
  • Digital India Programme launched in 2015 gave strong impetus to Aadhaar, 123 cr. Aadhaars enrolled.
  • Direct Benefit Transfer (DBT) based on Aadhaar platform aims to bypass exiting leakages & standardize delivery procedures by delivering cash directly to bank accounts of beneficiaries.
  • Thru utilization of Aadhaar for service delivery, formerly excluded beneficiaries are now able to prove their identity & access their entitlements.
  • Combination of Jan Dhan bank accounts, mobile phones & digital identity thru Aadhaar i. e. JAM trinity is helping poor to get benefits directly into their bank account.
  • India’s decision of launching Aadhaar as it will be a step forward in ensuring inclusion of all people especially poorest & most marginalized.
  • Aim of Aadhaar is to ensure that these benefits actually reach populace for whom they are meant.
  • Starting from giving ration at reasonable cost w/around 23.19 cr. Digitized Ration Cards; giving various pensions to deserving where in 1.99 cr. Digital Life Certificate processed; disbursing scholarships wherein over 1.4 cr. Applications received digitally & over 2128 cr. Disbursed in AY 2018 - 19; employment to unemployed under MGNREGA Scheme w/13.14 cr. Job cards & 7.75 cr. Number of DBT Transactions during 2019 - 20.
  • Pradhan mantri Digital Saksharta Abhiyan has appreciated as world’s largest Govt. effort to bridge digital divide.
  • It aims to make 6 cr. Rural adults digitally literate – one person in every household, out of which 2.21 cr. Persons have already been trained.
  • A number of important govt. welfare services for including PMAY, FSSAI, Soil Health Cards, Swachh Bharat Abhiyan, Pradhan Mantri Fasal Bima Yojana, etc have been added on Digital Seva Portal.
  • CSCs are implementing Govt. flagship programme of Digital Literacy called PMGDISHA, DigiPay, om Aadhaar Payment System (AePS) for online banking services.
  • Many self-employed people w/a steady source of income do not pass conventional bank loan screenings due to strict & outdated credit scoring criteria.
  • Digital payments have enabled alternative methods of credit scoring based on auditable transaction chain & w/small ticket loan build over digital payments which is helping people who were left behind in financial eco system.
  • Antyodaya, & Deen Dayal Upadhyay’s Antyodaya rise of last person, this can only be realized w/use of modern & affordable technologies in a diverse country of an emergence of socio-economic rights such as right to education, employment, an adequate standard of living, health & social security not only in India but in many same should be guaranteed by Govt. w/o discrimination.
  • Development of Metro Rails in India
  • At present 65 % of country’s GDP comes from urban areas & it is likely to grow over 75 % by 2030.
  • Transport in unban areas has been largely hegemonized by private motor vehicles & supporting ancillary infrastructures like flyovers, road networks etc.
  • This rapid growth of personal vehicles has adversely impacted share of Public Transport; share of buses has reduced to 1 % only. This has led to proliferation of informal operators, such as private minibus & microbus services in many cities.

National Urban Transport 2006

  • GOI formulated National Urban Transport Policy (NUTP) in 2006. vision of this policy is to recognize that people occupy centre stage in our cities & all plans should be people centric. Focus is to address movement of people & goods & not vehicles, so as to make our cities live able & enable.
  • Objective of this policy is to ensure safe, affordable, quick, comfortable, reliable & sustainable access for growing number of city residents to jobs, education, health, recreation & such other needs within cities.

Existing Metro Rail Systems in India

  • Mass Rapid Transit Systems have been implemented across country.
  • These systems not only facilitate mobility in cities, but have a positive impact on economic growth & quality of lives of citizens.
  • First metro rail started its commercial services in Kolkata in 1984. spanning over 27.39 km, system took about 10 years for construction.
  • This addition was in city of Delhi only. Further between 2009 & 2014, a total network of 147 km was added across cities of Delhi, Bangalore, Mumbai & Gurgaon, making total length 249 km.
  • More than 800 km of Metro Rail & 82 km of Regional Rapid Rail Transit Systems (RRTS) are under various stages of construction at present.
  • Delhi Meerut RRTS corridor is being developed as a fast & reliable transit system w/high transportation capacity, to meet demand of highly urbanized & industrialized corridor.

Challenges of Exiting Metro Systems

  • Metro Rail is a capital intensive system which requires huge investments from center, State & local govt.
  • Being a fairly new system in India, technology available is not standardized, resulting in higher costs of construction & operations.
  • Lock of last mile connectivity keeps system beyond reach for a large segment of potential uses & limits catchment area of system.
  • Parking lots & roads leading to many stations remain poorly lit. many of stretches do not have ‘eyes on street’ which compromises security.
  • Non-availability of demand forecasts for metro rail projects in country.

Metro Rail Policy 2017

  • Focus is on systematic planning & implementation of metro rail systems that act as a guide to state govt. for preparing comprehensive proposals for metro rail projects.

Value Capture Financing

  • Value Capture Finance (VCF) Policy Framework, 2017 identifies tools such as transferable development rights (TDRs), betterment levy, fee for changing land use, vacant land tax & land pooling system etc. as sources of financing infrastructure projects. Metro rail Policy prescribes adoption of VCF & transfer of financial benefits accruing in metro influence zone to metro company.

Standardization of Metro Components

  • Department of Promotion of Industry & internal Trade (DPPIIT) issued Public Procurement (Preference to Make in India) Order to encourage such initiatives. In pursuance of said order, MoHUA initiated steps for its become first Ministry to issue Phased Manufacturing Plan (PMP) for indigenous procurement of various metro rail components.
  • Specifications of various metro rail components like rolling stock, signaling & telecom systems, electrical & elect mechanical systems & civil engineering structures have been standardized.

Transit Oriented Development (TOD)

  • TOD w/objective to integrate land use & transport planning to develop compact & inclusive growth centres within influence zone of 500 - 800m.
  • TOD is being implemented at 3 levels:
  1. Station level TOD: Development of TOD around existing/proposed mass transit stations –e g. Ahmedabad, Kochi & Surat;
  2. Area level TOD: Development of TOD around CBD areas e. g. Delhi, Bhopal, Mumbai, Raipur;
  3. City level TOD: Development of TOD within an activity node across city – e. g Naya Raipur & Navi Mumbai

National Common Mobility Card

  • NCMC program to enable seamless travel by metro rails & other transport systems across country besides retail shopping & purchases.
  • This would allow fast deployment of digital payments due to standardized implementation process & will enable rapid digital penetration.

Setting up of Unified Metropolitan Transport Authority (UMTA)

  • There id a need UMTA that monitors, integrated & coordinates various aspects related to urban transport like route, time table fare, intermodal integration etc.

Multimodal Integration

  • National Urban Transport Policy 2006 recommends multimodal integration as most requirement in creation of seamless public transport services.
  • MoHUA important aspect:
  • Toolkit on City Wide Multimodal Integrated Transport plan
  • Traffic mgmt. & Information Control Centre (TMICC) operations document.
  • Rapid metro rail in Gurgaon is integrated w/metro station of Delhi Metro w/a flyway of 90m. Noida Greater Noida metro is being integrated w/Delhi metro via a skywalk & pedestrian pathway at Sector 71 Noida. Various corridors of Delhi metro are integrated to provide seamless interchange within system.

Future of Metro Systems in Country

  • Most of remaining cities are aspiring to introduce mass transit system to address growing mobility needs & its associated challenges. I-Metros an association of Indian metro rails has been launched in March 2018, as a platform to exchange ideas, pooling of knowledge & sharing of experience, best practices, innovations etc. among our companies to nurture excellence in performance.

Towards a National Digital Health Ecosystem

  • (NDHE) result is National Digital Health Blueprint (NDHB), which is more than an architectural document, as it provides specific guidance on its implementation as well.
  • NDHB submitted by Committee is under consideration of Ministry.
  • Principles at core, surrounded by other layers relating to Digital Health Infrastructure, Digital Health Data Hubs, Building Block, Standards & Regulations, & an Institutional Framework for its implementation.
  • “To create a National Digital Health Ecosystem that supports Universal Health Coverage in an efficient, accessible, inclusive, affordable, timely & safe manner, thru provision of a wide range of data, information & infrastructure services, duly leveraging open, interoperable, standards-based digital systems & ensuring security, confidentiality & privacy of health related personal information. “

NDHB Principles

  • Key principles of Blueprint include, from domain perspective, Universal Health Coverage, Inclusiveness, Security & Privacy by Design, Education & Empowerment of citizens; & from technology perspective, Architectural Building Blocks, Interoperability thru adoption of a condensed set of Registries as Single Sources of Truth, Open Technology Standards, Open APIs & above all, a minimalistic approach.

Building Blocks of NDHB

  • NDBH Principles on one side & to NDHB Standards & Regulations on other side, are critical for an efficient design & development of Building Blocks.

National Digital Health Blueprint (NDHB) Applications & Digital Services

  • Such an approach has been adopted not only because of large number & variety but because applications must evolve in an innovative way that cannot be defined upfront.
  • It is necessary here to underline importance of leveraging some applications in health sector that last have evolved & matured over last few years.
  • Value of Blueprint can be realized mainly in terms of impact Digital Health Services make on various stakeholder groups. Blueprint provides an illustrative, but by no means exhaustive list of Digital Health Services, to indicate qualitative difference its implementation can make on delivery of health services.

Realizing Outcomes

  • NDHB forms foundation on which edifice of an entire National Digital Health Ecosystem can be built in a phased manner.
This is image show in NDHB Action plan

This is Image Show in NDHB Action Plan

This is image show in NDHB Action plan


  • E-Health Services
  • Central Govt. has undertaken various initiatives using Information & Communication Technologies (ICT) for improving efficiency & effectiveness of public healthcare system. Ministry is continuously working on planning & introducing more of ICT initiatives. ICT initiatives are briefed as under.

National Health Portal

  • w/an overall objective to create awareness amongst citizens about health, Govt. programmes & services in Health Sector, National Health Portal (NHP) provides information to citizens & stakeholders in diff. languages. A voice portal, providing information thru a toll free number 1800 - 180 - 1104 & Mobile App are available. Website: http://www.nhp.gov.in


  • Hospital Mgmt. System is a workflow based ICT solution for Hospitals specifically meant for hospitals in Govt. Sector.

Online Registration System (ORS)

  • ORS launched in July 20154 provides services to citizens for taking online registration & appointment, payment of fees, online viewing of diagnostic reports, enquiring availability of blood online etc in various public hospitals.

Food Safety & Standards Authority of India (FSSAI)

  • For ease of services to food sector stakeholders, FSSAI is offering services for Online License, Clearance, Product approval to Food Business Operators.

National Organ & Tissue Transplant Organisation (NOTTO)

  • In order to promote organ donation amongst citizens at large, NOTTO thru its web portal offers services for Online Registration for Organ/Tissue Transplantation or Retrieval & Online pledge registry by citizen for organ donation.
  • Payment & Settlement Systems- RBI’s Vision Document

Positive Developments during 2015 - 2018

  • Some of positive outcomes of developments during period 2015 - 2018 include ushering introduction of new & innovative systems, distinctive shift from paper to electronic payment modes, sizeable increase in transaction turnover, customer centric initiatives, international recognition etc.
  • Growth in electronic payments Systemically important Financial Market Infrastructures (SIFMIs), such as Real Time Gross Settlement (RTGS) system & Financial Markets Clearing thru Clearing Corporation of India Ltd. (CCIL), dominate in value terms.
  • Payment Systems Vision 2021 recognizes need for continued emphasis on innovation, cyber security, financial inclusion, customer protection & competition

Highlights of Payment Systems Vision 2021

  • For enhancement of Competition in payment systems landscape, specific thrust like creating regulatory sandbox, authorizing new players etc have been incorporated

- Published/Last Modified on: July 22, 2019


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