Types, Methods and Mediums of Communication-Effective Communication and Active Listening YouTube Lecture Handouts Part 1 for Andhra Pradesh PSC

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9 Types of Communication, Effective Communication & Active Listening

  • Effectiveness of communication = receipt + understanding + acceptance + action

  • What are guidelines for effective communication?

  • How to improve communication?

  • Scholz’s Factors of Effective Communication

Improving Communication

  • Speaker

  • Listener

  • Remove barriers

Active Listening

Active Listening

Active Listening

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Kosen 5 Listening responses Effective listening by Davis

Methods of Communication

  • Telephone

  • Face to Face

  • Meetings

  • Formal Report

  • Memorandum

Medium of Communication

  • Books

  • Newspapers

  • Reports

  • Posters

  • Advertisements

  • Public meetings

  • Trade associations