Mary Parker Follett: Managing Conflict in the Organisation and Major Works
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- Viewed Organisation as a Social System
- Precursor of Human Relations Approach
- Criticised Classical Theory of Organisation
Major Works:
- The Speaker of The House of Representatives
- The New State
- Creative Experience
- Dynamic Administration
Major Concepts of M. P. Follett
- Conflict And Integration
- The Giving of orders
- New Concept of Power
- Authority And Responsibility
- Leadership
- Planning And Coordination
Conflict and Integration
- Conflicts are Inevitable in an organisation
- Propounded the concept of Constructive Conflict
Three ways for Resolving Conflict:
- She considered Integration as the best way
- Integration requires: Intelligence in administrators, Dominated nature, Obsession of Power, Lack of training
Giving of Orders
- Giving of Orders is not a Simple Phenomenon
- Important variables are - Habit , Time and Circumstances
- Depersonalizing giving of orders
Four Steps of Giving Orders:
ii Responsible Attitude |
---|
ii Responsible Attitude |
iii Experimental Attitude |
iv Result Attitude |
New Concept of Power
Distinguished between “Power-Over” and “Power-With”
Ways to Reduce Power- Over:
- Use of Integration
- Use of Circular Behavior
- Use Law of Situation
Superior should shouldac “Jointly Developed Power”
Power-With is advantageous than Power Over
Authority and Responsibility
- Authority is Vested Power
- Authority cannot be Delegated
- Advocated Idea of Functional Authority
- Advocated Idea of Functional Responsibility
Leadership
- For her Leader is one who show Order Is Integral
- Leadership is a Circular Response
- Leader should create Power With
Three Types of Leadership:
Functions of Leadership
- Coordination
- Define Purpose
- Anticipation
- Organisation
- Development of Leadership
Planning and Coordination
Planning and Coordination are closely related
Fundamental Principles of Coordination:
- Coordination by Direct Contact
- Coordination in the Early Stages
- Coordination as a continuing process
- Coordination as a reciprocal phenomena
Ques- Assertion: M. P. Follet is the forerunner of behavioral approach to organisation analysis.
Reason: She stressed the Sociological and Psychological aspects of organizational Behaviour.
Ans - a Both A and R are true, and R is the correct explanation of A
b) Both A and R are true, but R is not a correct explanation of A
c) A is true but R is false
d) A is false but R is true
✍ Mayank