E-Governance and Surveillance Society Sociology YouTube Lecture Handouts

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E-Governance and Surveillance Society


  • E- governance
  • Electronic governance
  • Use of information and technology
  • Innovative and efficient
  • Quick, time cutting, easy access
  • Ease and simplicity
  • Transparency, accountability, exchange
  • At all levels

Why E-Governance?

  • Use of IT to address needs of the society
  • Government publishes policy and program-related information for citizens
  • Use of IT for planning
  • Helpful in attaining the development goals of government
  • Combat red tapism
  • Increase transparency
  • Provides e-services like online payment
  • Lays emphasis on bringing transparency, accountability, and participation of people
  • It includes online disclosures of policies, online grievance Redressal, e-referendums etc.


  • Department of Electronics, 1970
  • National Informatics Centre (NIC) established in 1977
  • NICNET in 1987 – the national satellite-based computer network

Types of Interaction in E-Governance

  • G 2 G - Government to Government
  • G 2 C - Government to Citizen
  • G 2 B - Government to Business
  • G 2 E - Government to Employees


  • Launched by the Department of Justice, Ministry of Law, and Justice.
  • Use of technology to provide efficient judicial services to citizens

Digital India

  • Reduce digital divide
  • Launched by the Ministry of Electronics and Information Technology
  • Digital infrastructure
  • Governance based services on demand
  • Digital empowerment of citizens


  • DigiLocker: store and share documents securely with service providers to access them electronically
  • e-Hospital-Online Registration Framework (ORF) : Online OPD appointments with government hospitals, access lab reports, and medical record management.

Outcomes of E-Governance

  • Increased reach of Governance.
  • Improved administration
  • Economic development.
  • Improved service delivery
  • Quality service delivery to citizens
  • Transparency and accountability
  • Empowering people with access to information


  • Infrastructure
    • Lack of basic infrastructural facilities like electricity, internet, etc.
  • High Cost of projects
    • Requires public expenditure on a big scale
  • Privacy and Security
    • Cyber threat, data theft
  • Digital Divide
    • Vast gap between users and non-users of e-government services.

Surveillance Society

  • Panoptican
  • Michel Foucault
  • Society is under constant observation or surveillance
  • There is structure of discipline
  • Even when we do not know, we are being controlled and monitored
  • To regulate social control
  • In modern times, harsh punishments and tortures are substituted with surveillance and rehabilitation
  • We are being disciplined constantly by society
  • In the form of socialization or controlling techniques
  • ‘making of the self’
  • Called as micro-power
  • Therefore, power constructs us


Q. 1. Which of these are the pillars of e-governance?

a. People

b. Process

c. Technology

d. Resources

Choose the correct answer from the options given below:

(1) a and b

(2) c, b, d

(3) a, b, c, d

(4) d, b, c

Answer: (3)

Q. 2. Assertion: e-Governance is getting momentum in India, but public awareness and the digital divide are important issues to be addressed.

Reason: The success of e-Governance measures largely depends on the availability of high-speed internet, and the nation-wide rollout of 5 G technology in the near future will strengthen our resolve.

In the light of the above statements, choose the most appropriate answer from the options given below:

(1) Both (A) and (R) are correct and R is the correct explanation of (A)

(2) Both (A) and (R) are correct but R is not the correct explanation of (A)

(3) (A) is correct but (R) is not correct

(4) (A) is not correct but (R) is correct

Answer: 1

#Science, Technology and Society

#E-Governance and Surveillance Society



0: 00 E-Governance and Surveillance Society

0: 07 Introduction of E-Governance

2: 16 Why E-governance?

4: 30 Origin of E-Governance

5: 00 Types of Interaction in E-Governance

6: 08 E-Courts

7: 13 Digital India

8: 24 Govt. Initiatives

8: 50 Outcomes of E-Governance

9: 30 Challenges for E-Governance

10: 15 Surveillance Society

12: 13 MCQ about E-Governance

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