Method of Communication for Paper 1 Unit IV (Communication) as Per New 2020 Syllabus

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Communication: Introduction to Communication

Communication is defined as “the process of passing information & understanding from one person to another, it is essentially a bridge of meaning between people” all communication is essentially sharing of information or some massage. Communication is the most important of our social activities.

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  • We can classify communication as interpersonal, group communication, metacommunication, upward, downward, lateral, diagonal, formal, informal, oral, written, or non-verbal communication.

  • In terms of business “communication is an important requirement of every business. A businessman participates in the process of communication in many ways. For instance, he informs the consumer about his product, he motivates them to do the work or collects information about the progress of business etc”.

  • Communications is fundamental to the existence and survival of humans as well as to an organization. It is a process of creating and sharing ideas, information, views, facts, feelings, etc. among the people to reach a common understanding. Communication is the key to the Directing function of management.

  • A manager may be highly qualified and skilled but if he does not possess good communication skills, all his ability becomes irrelevant. A manager must communicate his directions effectively to the subordinates to get the work done from them properly.

image of communication skills

Image of Communication Skills

image of communication skills

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  • Communication means sharing of information.

  • Communication is giving & receiving of message.

  • Communication is the transfer of information from to one or more other people.

  • Communication is the sum of all things, one person does when he wants to create understanding the minds of another. It involves a systematic & continuous process of telling, listening & understanding”.

  • Communication is an exchange of facts, opinion, ideas, or emotions by two or more people.

  • Communication is the process by which information is transmitted between individual &/or Organisation so that an understanding response results.


  • The word communication is derived from the latin word “communis” or “communicare” which means to make common. Thus communication means to make common facts, information, thoughts & requirement. Communication therefore is the exchange of thoughts, message, information, etc. by way of speech, signal or in writing.

  • Communication is a two way process & works well with feedback, this helps to confirm that intended message has been successful.

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